Return Policy

30-Day Return Policy

Our return process is simple:

Contact Us for a RMA (Return Merchandise Authorization) number if a product Return or Exchange is needed. Contact Us by the following:

  • Online Form: Use the Online Form at our Contact Us page
  • Email:
  • Phone: (888) 801-9865
  • RMA (Return Merchandise Authorization) number is required for all Returns/Exchanges.
  • Contact Us within 30 calendar days from the purchase date for a RMA.
  • Returned products must be received in New, Unused condition, complete with install manuals and original packaging.
  • Certain products Once installed or modified, can no longer be accepted for return or exchange. Returns received in used condition or have missing items will not receive credit.
  • We are not responsible for products that have been damaged from attempted install or incorrectly installed.
  • We will email your RMA Number with complete return shipping instructions.
  • RMA numbers must be clearly marked on the outside of the shipping box.
  • You are responsible for return shipping charges. Ensure your returned merchandise has a shipping tracking number and properly insured as the product responsibility remains with you until it is received at the returns warehouse.
  • Shipping charges are non-refundable.
  • All returned products are inspected. Accepted returned products received in New, Unused condition, complete with install manuals and original packaging will receive a credit.
  • Certain products are subject to a Restock Fee.
  • After the 30 calendar days from the purchase date, customers must work with the Manufacturer directly for any reason including warranty if applicable.

Manufacturer Contact Information


PureFlow® AirDog®
Phone: (877) 421-3187



Bully Dog, Derive Systems.
Phone: (940) 783-9914



DiabloSport, LLC
Phone: (866) 404-6141



RIGID Industries
Phone: (855) 760-5337

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