Return Policy

30-Day Return Policy

Our return process is simple:

Contact Us for a RMA (Return Merchandise Authorization) number if a product Return or Exchange is needed. Contact Us by the following:

  • Online Form: Use the Online Form at our Contact Us page
  • Email:
  • Phone: (888) 801-9865
  • RMA (Return Merchandise Authorization) number is required for all Returns/Exchanges.
  • Contact Us within 30 calendar days from the purchase date for a RMA.
  • Returned products must be received in New, Unused condition, complete with install manuals and original packaging.
  • Certain products Once installed or modified, can no longer be accepted for return or exchange. Returns received in used condition or have missing items will not receive credit.
  • We are not responsible for products that have been damaged from attempted install or incorrectly installed.
  • We will email your RMA Number with complete return shipping instructions.
  • RMA numbers must be clearly marked on the outside of the shipping box.
  • You are responsible for return shipping charges. Ensure your returned merchandise has a shipping tracking number and properly insured as the product responsibility remains with you until it is received at the returns warehouse.
  • Shipping charges are non-refundable.
  • All returned products are inspected. Accepted returned products received in New, Unused condition, complete with install manuals and original packaging will receive a credit.
  • Certain products are subject to a Restock Fee.
  • After the 30 calendar days from the purchase date, customers must work with the Manufacturer directly for any reason including warranty if applicable.

Manufacturer Contact Information


Bully Dog, Derive Systems.
Phone: (940) 783-9914


DiabloSport, LLC
Phone: (866) 404-6141

© 2015-2017 of A-1 Performance Inc. All rights reserved.

Merchant Services